Terms of payment
Payment
All registrations for our programs are binding, and payment liability applies to all registrations and the full amount stated in the issued invoice. This also applies to orders of our products, such as the Kostapp and similar services/products.
Upon registration for the program, the full fee will be invoiced according to the total amount for the selected program. All invoices have a payment term of 10 days from the invoice date. Payment can be made in one of two ways:
1. One-time payment: An invoice for the full amount will be sent within a few days after your registration has been received.
2. Instalment payment (4 instalments): If the program allows, the total amount may be divided into 4 separate invoices.
– The first invoice will be sent within a few days of registration.
– The second invoice will be sent on the 20th of the month following the first invoice.
– The third invoice will be sent on the 20th of the month following the second invoice.
– The fourth invoice will be sent on the 20th of the month following the third invoice.
Total Amount
The total program fee must be paid in full before the program’s end date.
Refund Policy
The participation fee are non-refundable in the event of cancellation or withdrawal, in accordance with the Swedish Act on Distance Contracts and Contracts Outside Business Premises.
Refund Insurance
This optional insurance can be added at the time of registration for one of our training programs. It provides the right to a partial refund if you are unable to complete the program due to illness or injury.
Important information:
1. Without this insurance, our standard terms and conditions regarding cancellations and refunds apply.
2. To make a claim, a valid medical certificate confirming the illness or injury is required.
3. The refund amount is calculated based on the remaining duration of the training program at the time the claim is made.
Invoice Model & Proof of Payment
We use an invoice-based payment model for all training programs. Please note that our invoices do not generate separate receipts as proof of payment. If payment is not received, a reminder will be sent before the matter is forwarded to a debt collection agency.
Important: Our invoices do not include a separate document marked “receipt.”
Swedish Tax Agency: VAT Regulations on Invoicing
Invoices serve a key role in VAT documentation. They are part of the buyer’s records to justify the right to deduct or reclaim input VAT. Invoices also provide a basis for the Swedish Tax Agency to verify tax liability. According to Swedish VAT law, all required details must be included on the invoice, regardless of whether the document is called an invoice, receipt, bill, or purchase note.
Payment Responsibility & Debt Collection
You remain liable for payment until the invoice is paid in full. If payment is not made, a reminder will be sent, followed by referral to a debt collection agency.
Force Majeure
In the case of unforeseen extraordinary events (Force Majeure) that affect the delivery of the programme, we reserve the right to adjust programme dates or structure in accordance with applicable Force Majeure principles.
Last updated: Nov 6th, 2026
